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RE: [bluetooth-dev] USA tech support

Hello Dennis,

as this list is about Bluetooth development, this kind
of questions are very unlikely to not get an adequate
answer here. All I can recommend is to try support again.


> -----Original Message-----
> From: Dennis Toeppen - Savoy [mailto:dt@xxxxxxx.net]
> Sent: Saturday, October 20, 2001 02:52
> To: bluetooth-dev@xxxxxxx.com
> Subject: [bluetooth-dev] USA tech support
> Greetings,
> I recently purchased four Axis 2100 cameras. Shortly after 
> installation, I developed some problems. I emailed
> support@xxxxxxx.com and gave a very robust explanation of my
> problem. I received a very terse and uninformative reply.
> I asked for further clarification and was told that the
> issue had been closed and that no further questions would
> be answered. Subsequently, I attempted to open a new issue
> twice, but received no reply.
> My question is this: How do I configure a 2100 so that it 
> will reestablish an FTP session if its open session fails?
> For instance, if I am transfering images (in sequential mode)
> over a DSL link and the link stops working for a few minutes,
> how do I get the 2100 to reestablish FTP without manually
> restarting the camera?
> I had planned to purchase several more units, but I will not 
> be interested in doing that if I am going to be ignored by
> your tech support department.
> Dennis Toeppen
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