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[bluetooth-dev] Bluetooth

Ii've tried using the BlueExplorer to transfer file with the Ericsson bluetooth trainning kit. however, there is  an error message "could not open communication port, do you want to open it?"
could you please help explain it to me and solve the problem as soon as possible.
i'm currently doing this bluetooth technologybasec on hotel service for my final year project.
thank you very much.